Dear guests!

Our goal is to ensure your pleasant rest and to avoid possible misunderstandings, so we would like you to familiarize yourself with our policy!

1. Before arrival, the guest must hand over his personal documents (passport or identity card, residential address) for data collection and the full amount to be paid to the accommodation provider. Our guests can only check-in to the rooms after paying the full booking fee!
2. Data collection takes place online; the accommodation provider sends the guest the online platform for the reservation by e-mail.
3. The full booking fee refers to the pre-booked days. If the guests decide to end their stay early, we will not be able to refund the money.
4. The apartment will be at the guest disposal to enter from 15:00.
5. We always ask our guests to complete the online check-in (data collection) before their arrival.
6. After the preliminary data collection, the guests will receive the codes for the rooms on the day of arrival the latest.
7. In case the departure happens after 10:00 o’clock, we will surcharge 30 € per every starting hour. After 13:00, the full daily price will be charged.
8. Guests are provided with clean and tidy apartments, if there is an issue with the cleanliness, please contact us within the first 12 hours. We cannot accept subsequent complaints. We perform daily cleaning and bedding change only on request. Towels are changed every 3 days, bedding once a week.
9. On-call service available: between 10:00 and 12:00
10. Visitors are prohibited! The rooms may only be occupied by the clients who are registered in the operator’s online platform and no unauthorized personel is allowed to enter the property.
11. In consideration of the silence order and our other guests, please refrain from all kinds of noisy activities between 22:00 and 06:00 o’clock!
12. Smoking is prohibited in the rooms (applies to all types of cigarettes and other smoke-producing devices!)
13. No pets, animals!
14. We are not responsible for personal items left in the rooms!
15. The guest is responsible for his own behaviour in and around the accommodation and bears the consequences of any accident.
16. Please respect the rules, protect the accommodation’s furnishings and do not take them out of the room (e.g. towels, pillows, blankets, glasses, plates, etc.)!
17. When leaving the room, please turn off the water and electricity, close the window and lock the door!
18. We reserve the right to select our clientele. We do not accept guests who are drunk or aggressive!
19. The owner has the right to cancel the accommodation if the guest does not comply with the house rules and if he disturbs the peace.
20. In case of violation of the policy, the accommodation may be cancelled. In this case, we are unable to reimburse the guest for any remaining days.
21. By using the accommodation, it goes without saying that the guest has read, understood and accepted the contents of the policy.
22. Other Services: Breakfast available for 15 euros / person, between 9:00-12:00, prior reservation required.

We wish you a pleasant stay and good rest!

Iza-Szondi Homes